Everything you need to know about the product and billing.
Product Issues
Accounts and Payments
Accounts and Payments
Find all the info you need about product issues here. From troubleshooting to common concerns and expert tips, get the answers for a seamless experience.
What payment methods does the website accept?sdfsdfsdfsdf
We accept a wide range of payment methods, including credit cards, Visa cards, WebMoney, GCash, cryptocurrencies (such as LTC, USDT, Binance, BTC, and others), Alipay, WeChat Pay (Hong Kong), PayPal, Google/Apple Pay, and local public-to-public bank transfers.
Regarding the refund policysdfsdfsdfsdf
We apologize, but refunds are not available for intangible products. If you encounter issues related to IP quality or other related concerns, please contact our official customer support for assistance with replacement. Thank you for your understanding and support!
How to obtain an invoice after making a purchase?sdfsdfsdfsdf
After opening your personal center, select "Invoice" in the account settings, and you can obtain your payment invoice there.
How long will it take to receive the proxy after payment?sdfsdfsdfsdf
You will automatically obtain the proxy after you make the payment. If you don't receive the proxy after payment, please check whether the payment is successful in "User Center - Billing Invoice". If it is not successful but the corresponding amount has been deducted, please contact the customer service and provide the corresponding payment screenshot and order number.
How long does it take to activate my account after payment?sdfsdfsdfsdf
Except for a short delay in some bank transfers, payment methods including virtual currency payments will be activated immediately after payment!
How to purchase the customized proxy package?sdfsdfsdfsdf
You can contact our support team, and the customer service team at ProxySale will do their best to provide you with satisfactory service. If you have any other needs or questions, please reach out to us! ProxySale looks forward to your inquiry!
Still have questions?
Can’t find the answer you’re looking for? Please chat to our friendly team.